This is the privacy notice of Supportive Growth Limited, company number 15964252, registered in England.
Registered office: Unit B, Oakfield Industrial Estate, Eynsham, OX29 4TH
Contact (data rights): hello@supportivegrowth.com
Last updated: 25 August 2025
“We”, “our” and “us” refer to Supportive Growth Limited as the controller of your personal data. We are committed to processing personal data lawfully, fairly and transparently under the UK GDPR and the Data Protection Act 2018.
We collect personal data when you: contact us; buy services, memberships or event tickets; attend our events; use our website; complete surveys or feedback; or apply for a role.
Typical data: name, job title, business contact details, correspondence records (including call recordings and messages), booking and attendance data, payment details, website/app usage data (IP address, device, cookies—see Cookies placeholder), and any information needed to deliver our services.
We may receive business contact details from public sources (e.g., company websites, business directories), referrals/partners, or event platforms where you register to attend. We process this data in accordance with this notice.
We use AI‑assisted systems and automation tools to communicate by email, SMS, WhatsApp, voice calls (including automated or pre‑recorded messages), and other electronic means. Uses include responding to enquiries, reminders and updates, campaign delivery, support and personalisation.
Opt‑out: Emails—use the unsubscribe link. SMS/WhatsApp—reply STOP. You can also email hello@supportivegrowth.com.
We do not make automated decisions that produce legal or similarly significant effects. If that changes, we will provide required information and choices.
We share data with trusted providers (e.g., hosting, CRM, email/SMS/WhatsApp/voice platforms, analytics, payment processors, event platforms) under contracts requiring UK GDPR‑level protections. Where data is transferred outside the UK/EEA, we use appropriate safeguards (e.g., UK IDTA/Standard Contractual Clauses or adequacy decisions).
We keep personal data only as long as necessary for the purposes above, to comply with legal/accounting requirements, and to establish or defend legal claims. We apply documented retention criteria, and delete or anonymise data when no longer needed.
You have rights to access, rectification, erasure, restriction, portability, and to object (including to direct marketing and related profiling). You also have rights in relation to automated decision‑making where applicable.
To exercise your rights, contact hello@supportivegrowth.com. We will respond in line with UK GDPR timescales.
Please contact us first so we can resolve your concern. You also have the right to complain to the UK Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint or 0303 123 1113.
We do not intentionally collect special‑category data (e.g., health, beliefs) or data about children. Please do not provide such data. If it is necessary for a specific purpose, we will seek an appropriate Article 9 condition (e.g., explicit consent) and provide additional information.
Our services are intended for business users aged 18+.
For details about the cookies we use and how you can manage your preferences, please see our Cookies Policy. You can also manage your choices via the cookie banner on our site, or by using the Cookies Policy link at the bottom of the page to open settings at any time.
Where data is needed to enter into or perform a contract (e.g., to process a booking), failure to provide it may mean we cannot supply the relevant service.
We may update this notice from time to time. Material changes will be highlighted on our website or notified directly where appropriate.